{\rtf1\ansi\ansicpg1252\deff0\deflang1033{\fonttbl{\f0\fnil\fcharset0 Calibri;}} {\*\generator Msftedit 5.41.21.2510;}\viewkind4\uc1\pard\sa200\sl276\slmult1\qc\lang9\b\f0\fs22 Sweet Trainings & Documents For Everything from Getting Started & Promoting! \par \pard\sa200\sl276\slmult1\b0 *Please note a couple of things: \par -If your consultant ID starts with the letter "L" (ie- L7777), please be sure that you put a CAPITAL L on all of your catalogs, business cards, links to your website, etc...just get in the habit of doing that and being sure its capital. Some other consultants have been having trouble getting customers to their site when using a lowercase l and customers think it is the number 1. Thank you!!\par -Anything that is UNDERLINED in this document should be printed out and in your folder\par \b 1. Getting Started\b0\par Yay! SO thrilled that you have joined Usborne! I can't wait to celebrate your successes with you! Write Your Own Success Story Flyer! Earn back the cost of your kit in your first 30 days ON TOP of all your commission!\par \ul\b Consultant Success Plan\ulnone : \b0 First 10 & 20 Days \par \ul\b Consultant Success Plan: \ulnone\b0 First 60 Days\par \ul\b Double Free Books Flyer \ulnone\b0 Your Hostesses Get to Enjoy these special rewards during Your First 90 Days! Please Note: The double free books from this flyer can not be combined with the monthly hostesses specials, because your hostesses will already be earning LOTS of wonderful books! =) But if your hostess earns more free books through the monthly special than through double free books, please feel free to use the monthly special instead! =)\par \ul\b First 4 Weeks Calendar/Party Planning Sheet \ulnone\b0 (Courtesy of Thrive)\par \ul\b Wonderful Monthly Goals & Planning Sheet \ulnone\b0 (Courtesy of Thrive)\par \b Daily Goals: I \b0 suggest keeping a "Daily Focus" board somewhere near your desk, work area, or somewhere where you'll see it everyday. Before you go to bed, write down the 3 most important things that you need to do for your business the following day. This will help you sleep better at night and it will keep you on task! \par \ul\b Free and Discounted Book Explanation Document \ulnone\b0 Here's how the Hostess gets her awesome books at free or discount & what categories you use to give her those rewards, such as free Books, Half-Price Books, Books at 25% cost, Books at 35%, and 1 book or available, nonlibrary collection at 35%! I use the "extras"\par \b What to include in a hostess packet to get your ladies pumped up for their home show?\par \b0 -Catalogs\par -Order Forms\par -Monthly Flyers (Customer Specials, Hostess Specials, & New Consultant Kit Specials...those can all be found in the back office (the little house icon at the top right of your consultants.myubam.com page)\par -50 people in 5 minutes printout: OVERinviting is vital. Only about 30% of those invited will actually attend and your goal for a "yes" rsvp should be 15 (because its inevitable that someone's kid will throw up and she won't be able to make it or the car broke down. Overinviting is kind of like insurance for a successful party. (DOC IS COMING SOON: Until then, coach them over the phone or through text to find 5 people in 10 different categories: People from work, people from spouse's work, family, people from church, people from kid-related activities, people who LOVE to read to children, Stay at Home Moms who need a Night Out, Expectant Moms, Grandmothers /First-time Grandmothers (they are usually the best customers, don't forget about them!), Anyone who could use extra income, etc.)\par -A "Go Girls Goals" Sheet: Give your hostess 3 goals to hit and they will get an incentive for completing those goals )ie- Invite 50 Get the guest list & addresses to you by (date), Have her book 1 party prior to the party, Get 5 outside orders, etc.) This will help your hostesses have concrete actions to take to have a successful party cause who doesn't like a prize?! =)\par -Pamphlet on Becoming A New Consultant (it was in your kit)\par -A few extra post cards that she can hand out to people that she forgets to put on the invitation list or people she meets after the invites were already sent out. (For party invitations other than these 4-5 cards for people who she may have forgotten about, it works best when you get the names & addresses from the hostess a few days or 1 week after booking and send out the invites. You can have her pay you the money for the postcard stamps or she can buy the stamps & give/send them to you. THEY get to earn WAY more than that in FREE books =)\par \b Customer & Hostess Binder \b0 :I keep all my party information in one big 3 inch binder with tabs. The tabs are marked "Future Parties", "1-3 Days After Party", "1-2 Week After Party", "2 months after party", & "For Reference". Each of those tabs is a way to keep track how often you should be contacting guests who have purchased from your party. Here are the "reasons to ring" at those times:\par -1-3 Days After Party tell them thank you and something about them that made them memorable or a connection you had with them, etc.\par -1-2 weeks After Party- your "reason to ring" is to be sure their books have arrived and that they are LOVING them! Do they have a fav. book yet?\par -2 months After Party- Be sure they are still enjoying their books, maybe they would like to treat themselves to a fun night with their friends & get free books?\par Each of my hostesses get 2 sheet protectors in my binder. One of the sheet protectors contains the Hostess Checklist and the other sheet protector will hold all my Customer Slips that the customer fills out at the party and the completed order forms after the party. I set aside 5 minutes daily to check the dates and move any party's sheet protectors to the next tab as time goes on. This way, I can easily keep track of who to call.\par Some people use a file folder system instead and that would work also as long as it is somewhere near your desk...& not just somwhere where you don't usually go & it'll pile up with dust bunnies =)\par \par \b Home Party Binder\b0 : I use a regular binder during my presentation (or if you have one, you can use a presentation binder). I also put what I want to say on the opposite pages that I'm not showing them...This helps me remember what I want to say! I *still* use it and as you become more comfortable with home shows, you too will always want to use your binder or notecards. Why? Because it makes your job seem easier and potential recruits will think "Hey, she's using a binder! I could totally do that too! Easy Peasy!" \par \ul\b Home Party Binder Pages Part 1\par Home Party Binder Pages Part 2 \par Home Party Binder Pages Part 3\par Home Party Binder Pages Part 4 (5 Ways to Save)\par \ulnone\b0\par \ul\b Hostess Order Form \par \par Hostess Rewards For Parties under $250 \ulnone\b0 (DO NOT show this or talk to the hostess about this until her show is closed and she is picking out books if her show was less than $250, so she is more motivated to work harder for higher sales) \par \b\par 2. Earning A Promotion: Work Smarter, Not Harder\par \b0 Give Yourself a Promotion (AND at the minimum, $100 bonus on top of it!) \par How many careers can you think of that you would be able to give yourself a promotion?! I don't think that would 'fly' with most bosses ;) But at Usborne, it IS a reality!\par Dream it. Take Steps to Reach It. It Will Be Yours!\par \par \ul\b Steps To Becoming A Team Leader! \ulnone\b0 This is a MUST HAVE to print out when you are promoting as it lays out exactly what requirements are needed each of the 2 months to promotion!\par \par \ul\b Promotion Action Plan\par \par What Is Your WHY?\par \par Factors of Success\par \ulnone\b0 How awesome would it be for YOUR name to be on the list of NEW Team Leaders at Convention next year??!!\par \par \pard\sa200\sl276\slmult1\qc\b (THIS MONTH'S (& Next month's) HOSTESS SPECIALS, Customer Specials, & New Consultant Kits: Team Leader will need to send these out monthly)\par }